FD91001 Your recent email to eBay's Trust and Safety Department (KMM211615047V68982L0KM)

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From clement.schettino@axcelis.com Tue Apr 25 12:55:05 2006
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To: <colonial-coins@yahoogroups.com>
Cc: "Ron Guth" <ron@coinfacts.com>,
<region8@eacs.org>,
<copperclem@comcast.net>
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From: "Schettino, Clement" <clement.schettino@axcelis.com>
Subject: FW: FD91001 Your recent email to eBay's Trust and Safety Department (KMM211615047V68982L0KM)
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Start at the bottom and read the entire string...

=20

Don't bother trying to "find" the auction as eBay conveniently pulled
all record of it? So now I'm out my $$$$ and I can't even leave a
feedback?

=20

I have attached the eBay images of the coin here.=20

=20

Ron, as you can see it is in a PCGS holder, with the registration number
clearly visible. Ron, are you at liberty to email me, privately of
course, who had this coin slabbed? Maybe then I can begin tracking its
present whereabouts and find out where the "seller" got the images.

=20

I figured this piece in this condition as about the third finest known
for this tough variety, maybe some one else here knows its whereabouts?

=20

It appears eBay is going to leave me holding the bag (empty again).
Therefore my next steps will be the Internet Crime Unit and Federal
Trade Commission. I mean really, I have a name and address (of where I
sent my funds) AGAIN!

=20

=20

Many thanks for ANY help anyone can give me,

Clem

=20

=20

________________________________

From: Schettino, Clement=20
Sent: Tuesday, April 25, 2006 12:03 PM
To: 'rswebhelp@ebay.com'; copperclem@comcast.net
Subject: FW: FD91001 Your recent email to eBay's Trust and Safety
Department (KMM211615047V68982L0KM)

=20

Dear Rachella,

=20

Thank you for offering your concern on this matter and YES I do find
this frustrating and am quite angry. I will appreciate any other help
you can provide in resolving this matter.

=20

First of all I received an email from eBay on 4/14/06 at 12:24 telling
me that they removed the item (#8401071322 and cancelled my bid?
Unfortunately I "won" and paid for the auction long before that!!! So I
am completely at a loss to understand this statement. I think it was
Sunday the 2nd I won and was asked by the seller to overnight my payment
via a bank check, to which I complied, after all I was communicating
with them through eBay's 'ask seller questions" and had no reason to
suspect a scam since I was acting through an eBay venue. Also by
4/14/06, two weeks after the auction ended I was well into a family
vacation and away from my computer. If the seller's account was
compromised why did it take eBay TWO WEEKS after the auction ended to
tell me not to pay???

=20

I sent payment via USPS Express Mail in the form of a Treasures Check in
the amount of $2310.00 to Manuel J. Franjul to the address of 40 West
115 Street, apt 14B, New York, NY 10026. I have a copy of the check
No.00834972 and my Express Mail receipt #EQ 346200085 US.

=20

PLEASE, tell me what to do next.

=20

=20

Clem Schettino (copperclem)

=20

=20

=20

-----Original Message-----
From: Clement V. Schettino [mailto:copperclem@comcast.net]=20
Sent: Sunday, April 23, 2006 10:17 AM
To: Schettino, Clement
Subject: FW: FD91001 Your recent email to eBay's Trust and Safety
Department (KMM211615047V68982L0KM)

=20

=20

=20

-----Original Message-----

From: eBay Customer Support [mailto:rswebhelp@ebay.com]=20

Sent: Sunday, April 23, 2006 1:10 AM

To: Clement V. Schettino

Subject: FD91001 Your recent email to eBay's Trust and Safety Department

(KMM211615047V68982L0KM)

=20

Hello,

=20

Thank you for taking the time to write eBay with your concerns. My name=20

is Rachella and I am happy to help you further regarding item=20

#8401071322. I realize that this situation may be frustrating and I can=20

certainly understand your position. Here's some information that will=20

clarify what you need to do next, and what we can do to assist.

=20

The listing in question was placed on the seller's account without his=20

or her authorization. This most likely occurred after the password was=20

disclosed by the account owner or was obtained by the unauthorized party

through a series of guesses. For more information on how this user's=20

account may have been accessed, please click on the link below:

=20

=20
http://pages.ebay.com/help/confidence/isgw-account-theft-protection.html

=20

=20

Let me suggest a few ways this takeover could have occurred.

=20

First, if the user had a relatively simple password or password hint=20

question it is possible that a third party was able to gain access to=20

the account by guessing the password.=20

=20

It is also possible that the user could have unknowingly provided his or

her password to another party. Some eBay members have reported receiving

messages asking for User IDs and passwords. These messages appear to=20

come from eBay Support, but in fact are not. eBay will never ask for=20

sensitive information of this nature through email.=20

=20

Last, there are a number of computer viruses in circulation that log and

record keystrokes. It's recommended that computer users keep their virus

alert software up-to-date, and check their system often for problems. A=20

firewall for high-speed Internet users is also highly recommended.

=20

I understand your frustration regarding this matter. We took action as=20

soon as we are aware of the situation and I apologize for any=20

inconvenience it might have caused you.=20

=20

Please remember that since eBay is a venue and not directly involved in=20

any of the transactions, I cannot directly intervene. Although I=20

understand your frustration and anger, I am unable to take action on=20

your behalf. All I can do is clarify some information, and suggest a few

options for you that may help you to resolve this situation. I=20

sincerely apologize for this matter and I hope you understand my=20

position.=20=20

=20

At this point, I recommend the following:=20

=20

- File a dispute

- Review additional resources

=20

TO FILE A DISPUTE:=20

-------------------

If you can't resolve the issue with direct communication, I advise you=20

to file a 'Item Not Received" or "Significantly Not As Described=20

Dispute". You can open a dispute at least 10 days -- but no more than 60

days -- after the date the listing ended.=20

=20

1. Click the "My eBay" tab at the top of most pages. You may be asked=20=20

to sign in.=20

2. Click the "Dispute Console" link on the left side of the page.=20

3. Click the "Report an Item Not Received or Not as Described" link.=20

4. Enter the Item number in the box and click the "Continue" button.=20

5. Select the reason for filing the dispute, either "didn't receive=20

item" or "item not as described."=20

6. From the drop down menu, select the payment method you used for this=20

transaction.=20

7. Enter the date you made the payment.=20

8. Click the "Continue" button.=20

9. Read the information on the next page, and if you wish to open your=20

dispute, click "Continue."=20

=20

If the seller is unresponsive after you open a dispute, you could be=20

eligible to file a claim under eBay's Standard Purchase Protection=20

Program. Under this program, buyers may be reimbursed up to $200 (minus=20

a $25 processing fee).

=20

If you paid for the item using PayPal, you'll be redirected to PayPal's=20

Resolution Center to file your claim. eBay and PayPal will work together

closely to help you resolve the transaction.

=20

To read about eBay's Standard Purchase Protection Program, go to:=20

=20

http://pages.ebay.com/help/tp/isgw-buyer-protection-steps.html=20

=20

ADDITIONAL RESOURCES:=20

------------------------

Most card issuers provide consumer protection in instances of online=20

fraud. To contact your card issuer, call the customer service number,=20

usually printed on the back of the card or on your monthly statement.=20

=20

You might also think about:=20

- Filing a complaint with the Internet Crime Complaint Center (IC3)=20

- Contacting the Federal Trade Commission=20

=20

To learn more about these options, go to:=20

=20

http://pages.ebay.com/help/confidence/isgw-fraud-more-resources.html

=20

Please know that we work actively and aggressively in partnership with=20

many agencies, Internet Service Providers, and law enforcement groups to

investigate these fraudulent entities. eBay is a public company and not=20

associated with any legislative or police entity. We rely on the same=20

agencies you do to pursue these fraudulent activities. We are very much=20

concerned about our members' safety. Unfortunately, we cannot control=20

the actions of people intent on committing fraud.

=20

While the vast majority of transactions on eBay go off without a hitch,=20

problems do occasionally arise. However, we do everything that we=20

possibly can to help out our members whenever they have a failed=20

transaction. While I realize that our actions do not completely solve=20

your issues, I hope that you will see that we will take action when=20

appropriate. Please know that it is our genuine intention for you to=20

have a pleasant and successful buying experience on eBay. We, at eBay,=20

believe that people are basically good. You are upset over a negative=20

transaction and this is to be expected from a good person. I sincerely=20

hope that you will not let this isolated seller represent the many great

sellers that exist on the site and that you will continue to enjoy the=20

many things that eBay has to offer.

=20

Once again, I appreciate your patience and I hope this has been of some=20

help. Hopefully I have addressed all of your concerns to your=20

satisfaction so that you find a resolution soon. Please do not hesitate=20

to let me know if you need further assistance.=20

=20

Warmest Regards,

=20

Rachella

Fraud Protection Group

eBay Trust & Safety Department

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D

If responding, please include a copy of this message.

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D

=20

Whether you're new to eBay or an experienced buyer and seller, the eBay=20

Security & Resolution Center can help you protect yourself on eBay and=20

online. For more information, please click the "Security Center" link at

the bottom of most eBay pages.

_____________________________________________=20

=20

For our latest announcements, please check:=20

=20

http://www2.ebay.com/aw/announce.shtml=20

=20

_____________________________________________

=20

=20

Original Message Follows:

-------------------------

=20

Ok, so now what do I do? I paid him right after the auction ended $2310.

You

say you stopped the auction? No it ended and I paid him by Treasurer's

Check.

I still have not received the coin.

Thanks for your help,

Clem

-----Original Message-----

From: eBay Customer Support [mailto:rswebhelp@ebay.com]=20

Sent: Saturday, April 22, 2006 11:32 AM

To: Clement V. Schettino

Subject: TK91014 Your recent email to eBay's Trust and Safety=20

Department.

(KMM211559671V17620L0KM)

Hello,

Thank you for writing eBay.

The email you are reporting is legitimate. It was sent to you by eBay=20

for the reasons given. Please review the message for more information.

Like any real eBay email, it will not ask you for account information in

a link or form.

More information about account security can be found here:

http://pages.ebay.com/help/confidence/isgw-account-theft-ov.html

Thank you for being part of the eBay community.

Regards,=20

Alistair

Investigations Team=20

eBay Trust & Safety

___________________________________________

Whether you're new to eBay or an experienced buyer and seller, the eBay=20

Security & Resolution Center can help you protect yourself on eBay and=20

online. For more information, please click the "Security Center" link at

the bottom of most eBay pages.

_____________________________________________

For our latest announcements, please check:=20

http://www2.ebay.com/aw/announce.shtml=20

_____________________________________________

Original Message Follows:

-------------------------

-----Original Message-----

From: ended@ebay.com [mailto:ended@ebay.com]=20

Sent: Friday, April 14, 2006 12:24 PM

To: copperclem@comcast.net

Subject: TKO NOTICE: eBay Listing(s) Removed=20

Dear Clement V. Schettino (copperclem@comcast.net),

The following is a notice from eBay Trust & Safety regarding:=20

Item Number - 8401071322=20

Item Title - 1787 1C Fugio Cent, STATES UNITED, Four Cinquefoils AU5

Our records show that you placed a bid on this item. We removed this=20

item

from the Site and cancelled your bid because it appears that the=20

seller's

account has been compromised and used by an unauthorized third party.=20

The

seller's privileges to trade on eBay may be temporarily suspended while=20

we

investigate this matter further. Due to privacy concerns we will not be=20

able

to share further details related to this seller.

If the seller asks you to complete this transaction outside of eBay, we

strongly recommend that you do not proceed with the transaction and do=20

not

respond to the seller. Transactions for items listed on eBay but then

completed off of the eBay platform are not covered by buyer protection

programs offered by eBay and can be highly indicative of fraud. For more

information on Offers to Buy or Sell Outside of eBay, copy and past the

following Help Page link into your browser:

http://pages.ebay.com/help/policies/rfe-spam-non-ebay-sale.html.=20

If you have already paid for this item but have not received it, you=20

should

take all possible steps to receive reimbursement.=20=20

1. Stop payment with your bank if you paid by check.

2. Contact the Security Department of your credit card company to file a

chargeback if you paid via credit card.

3. If you paid via Western Union or MoneyGram, contact the company=20

directly

(Western Union 800-325-6000 or MoneyGram 800-926-9400).

4. If you paid with PayPal, you may be eligible for up to $1,000 USD

coverage at no cost. To file a claim with PayPal, login to your PayPal

account and copy and paste the following link into your web browser:

/csg/p?www.paypal.com/cgi-bin/webscr?cmd=3Dp/gen/protections-buyer-outside

.

Scroll down to the bottom of the page and click on the File a Claim=20

link.

PayPal claims must be filed within 45 days of the close of the listing.=20

It

may take at least 30 days to complete the investigation and resolve the

dispute.=20=20

5. If you did not pay with PayPal and would like to file a claim with=20

eBay,

please initiate the Item Not Received Process online directly from the

Security and Resolution Center at the bottom of the eBay.com page.=20=20

6. eBay claims must be filed within 60 days of the end of the listing.

Our goal is to ensure that your eBay experience is safe so that you can=20

buy

confidently. It is rare that something goes wrong with a transaction on

eBay. However, in the event it does, we would like to provide as much

assistance as possible to help resolve the issue.

Please do not respond to this email, as your reply will not be received.

Regards,

Customer Support (Trust and Safety Department)

eBay Inc

--=20

Internal Virus Database is out-of-date.

Checked by AVG Free Edition.

Version: 7.1.385 / Virus Database: 268.3.5/303 - Release Date: 4/6/2006

=20

--=20

No virus found in this incoming message.

Checked by AVG Free Edition.

Version: 7.1.385 / Virus Database: 268.4.5/321 - Release Date: 4/21/2006

=20

=20

--=20

No virus found in this incoming message.

Checked by AVG Free Edition.

Version: 7.1.385 / Virus Database: 268.4.5/322 - Release Date: 4/22/2006

=20

=20

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Start at the bottom and read the entir=
e
string…<o:p></o:p>

<o:p> </o:p>

Don’t bother trying to “fi=
nd”
the auction as eBay conveniently pulled all record of it? So now I’m =
out
my $$$$ and I can’t even leave a feedback?<o:p></o:p></=
p>

<o:p> </o:p>

I have attached the eBay images of the
coin here. <o:p></o:p>

<o:p> </o:p>

Ro=
n, as you
can see it is in a PCGS holder, with the registration number clearly visibl=
e.
Ron, are you at liberty to email me, privately of course, who had this coin
slabbed? Maybe then I can begin tracking its present whereabouts and find o=
ut
where the “seller” got the images.<o:p></o:p>=


<o:p> </o:p>

I figured this piece in this condition=
as
about the third finest known for this tough variety, maybe some one else he=
re
knows its whereabouts?<o:p></o:p>

<o:p> </o:p>

It appears eBay is going to leave me
holding the bag (empty again). Therefore my next steps will be the Internet
Crime Unit and Federal Trade Commission. I mean really, I have a name and
address (of where I sent my funds) AGAIN!<o:p></o:p>

<o:p> </o:p>

<o:p> </o:p>

Many thanks for ANY help anyone can gi=
ve
me,<o:p></o:p>

Clem<o:p></o:p>

<o:p> </o:p>

<o:p> </o:p>

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<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</div>

From: <st1:Per=
sonName
w:st=3D"on">Schettino, Clement</st1:PersonName> 
Sent: Tuesday, April 25, 200=
6
12:03 PM 
To: 'rswebhelp@ebay.com'; <s=
t1:PersonName
w:st=3D"on">copperclem@comcast.net</st1:PersonName> 
Subject: FW: FD91001 Your re=
cent
email to eBay's Trust and Safety Department (KMM211615047V68982L0KM)=
<o:p></o:p>

</div>

<o:p> </o:p>

Dear Rachell

URL de origen

https://groups.yahoo.com/neo/groups/colonial-coins/info

Fecha de publicación

2006-04-25

Volumen

FD91001 Your recent email to eBay's Trust and Safety Department (KMM211615047V68982L0KM) Público Deposited

FW

Relaciones

Autor NNP