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Microsoft is annoying. was

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  • From freidus@umich.edu Mon Apr 16 04:28:02 2007
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    Jim,

    Nobody has ever complained about this to me. Since I gather the files are =
    tiny, can't be opened (or just contain nonsense) and don't cause any harm, =
    I'm inclined to say that the solution is to ignore them...

    Dan




    -----Original Message-----
    From: colonial-coins@yahoogroups.com on behalf of James Spilman
    Sent: Sun 4/15/2007 10:40 PM
    To: colonial-coins@yahoogroups.com
    Subject: Re: [Colonial Numismatics] Geo II
    =20
    Dan -- (Off Topic)

    Here is the story on winmail.dat --- I checked back through the=20
    eMail archive for the past several months and all but one of your=20
    eMails from the University site contained a winmail.dat attachment.

    Jim

    Dealing with the winmail.dat file: the problem and the solutions

    The Problem

    Email users sometimes find that they receive email messages with a=20
    strange file attached, called winmail.dat. When they attempt to open=20
    this file, either it can't be opened at all, or it contains "garbage"=20
    data.

    The situation causing this is that people are using several different=20
    email client programs to receive, read, and send email. The most=20
    commonly used email client programs here seem to be Microsoft Outlook=20
    and Netscape (specifically the Messenger component), with a small=20
    minority of techno-geeks using Eudora. Unfortunately, Outlook does=20
    not "play nice" with the other email programs all the time. This=20
    causes problems, not for the sender of the email, but the recipient,=20
    particularly when actual files are attached to messages.

    Outlook97/2000

    Outlook is a rather powerful email client program with a number of=20
    features that look very attractive. Most notably, Outlook allows=20
    users to send email in a variety of formats:
    as plain vanilla text with no formatting
    in Rich Text Format, which allows for a limited amount of formatting,=20
    such as boldface/italic/underlined text or different fonts
    formatted with the HTML formatting language so that it appears (sort=20
    of) like a web page
    formatted as a Microsoft Word document.
    It's these formatting options that cause the problems.
    When an Outlook user composes and sends a message using either Rich=20
    Text Format or HTML Format, Outlook automagically generates a file,=20
    winmail.dat, and attaches it to the end of the message. winmail.dat=20
    contains formatting information, in a human-unreadable form, that=20
    Outlook will use on the receiving end to display this email message=20
    correctly. Unfortunately, Outlook is the ONLY email client program=20
    that can use this information! Netscape Messenger, Eudora*, and other=20
    email client programs don't understand this information.
    The Solutions

    If you are receiving these winmail.dat files

    I assume at this point that you are not using Microsoft Outlook as=20
    your email client program, since this wouldn't be a problem if you=20
    were using it.

    One solution to the problem is to visit http://www.biblet.com <http://www.b=
    iblet.com> and=20
    download the WMDecode program found there (look about halfway down=20
    the page). This will at least allow you to decode the winmail.dat=20
    files and extract any useful attachments from them.

    Other than this, there's not much you can do on your end to fix the=20
    problem, since it's not your email program generating the problem. If=20
    you just don't want to deal with the problem, the other approach is=20
    to reply to the individual who sent you the offending email and ask=20
    that they re-send the message, with the attached files, as a plain=20
    text message, not in Rich Text Format or HTML. If they don't know how=20
    to do this, you can, of course, refer them to this document!

    If you are sending these winmail.dat files

    If someone emails you to complain that they couldn't read your=20
    attachments, or to ask what this "winmail.dat" file is that you sent=20
    them, chances are you sent this email using Microsoft Outlook 97/2000=20
    (or, very remotely possibly, another product using Microsoft Exchange=20
    Server). Although you are not the one having the problem, you are the=20
    one who gets to fix the problem.

    You have multiple possible ways to fix the problem, depending on how=20
    you have set up your address book capabilities and whether or not you=20
    are using a mailing list or group mailing to send out the offending=20
    email. Please read the remainder of this section before you begin=20
    making changes to your settings, as there are two special situations,=20
    discussed first, that you must consider before choosing the=20
    appropriate solution.

    Special Situations

    If you are sending messages to a mailing list or as a group mailing

    In this situation, you MUST set ALL users up so that they receive=20
    plain text email. If even one user is set up in your address book, or=20
    your default setting is to receive Rich Text Format or HTML format=20
    email, everyone will receive that format. You must either edit every=20
    address book entry for every individual on your mailing list, or=20
    change your default sending mode to plain text. Both methods are=20
    described below.

    If you use an online directory (LDAP server) to look up the=20
    recipient's address

    In this situation, you have no address book entry to edit, so you may=20
    either change your default sending mode to plain text or change the=20
    sending mode manually for each message.

    Solution details

    If the recipient is in your address book

    Open up your Outlook Address Book, either by clicking on the Address=20
    Book icon or by choosing Tools->Address Book
    Select the recipient's entry in your address book and open up their=20
    Properties, either by clicking on the Properties button or double-=20
    clicking on the recipient's entry.
    Select the "Name" tab in the Properties dialog window.
    Check the box at the bottom of the window that says "Send email using=20
    plain text only".
    Click the "OK" button.

    If you enter the recipient's address manually in the To: line of your=20
    email message

    EACH TIME you send a message to this person, you must:
    Create a new email message as you normally would, but before sending it,
    Choose Format->Plain Text from the menu bar.
    Now send your message.

    If you want to change your default sending mode

    You may change your default sending mode in Outlook, thereby sending=20
    all email messages as plain text, by doing the following:

    Select Tools->Options from the Outlook menu bar.
    Select the "Mail Format" tab in the dialog window.
    In the first drop-down list, under the "Message Format" heading,=20
    select Plain Text
    Click the "OK" button.



    =20


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  • 2007-04-16
Volume
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